Tuesday 17 March 2015

American Airlines, US Airways to combine frequent flier programs

   The US Airways Dividend Miles Program will be combined under the American Airlines AAdvantage umbrella within 30 days, the Dallas Morning News reported on Friday.
The move will effectively end the US Airways Dividend Miles program since its members will all be moved into AAdvantage. US Airways, of which Charlotte is a hub, merged with American Airlines in 2013.

American Airlines told customers in an email that once the programs are combined, Dividend Miles balances, preferred-qualifying activity and million mile balances will be transferred into an AAdvantage account on a one-to-one ratio, and that “it may take a few days to transfer everything.”
Elite status, American wrote, will be determined “by looking at your combined elite‑qualifying activity for 2014, and separately, your combined 2015 year‑to‑date elite‑qualifying activity.”
US Airways Dividend Miles award bookings and mileage upgrade requests will disabled a few days before the programs are combined, American said in the email, so customers are encouraged to book soon.
American assured customers that miles won’t be lost as a result of the programs combining.
“Once our programs are combined, Dividend Miles will be converted into AAdvantage miles, and you’ll be able to redeem AAdvantage miles with American,” Suzanne Rubin, president of AAdvantage, said in the email.

Charlotte Douglas International Airport is American’s second-busiest hub, after Dallas/Fort Worth. The airline operates more than 90 percent of Charlotte’s 700 daily flights and has increased its domestic network since the 2013 merger.

Read more here: http://www.charlotteobserver.com/news/business/article14554811.html#storylink=cpy