Friday, 28 August 2015

SkyGreece temporarily ceases all operations

Frustrated passengers left stranded and without answers following the cancellation of SkyGreece Airlines flights to and from Toronto finally have some news – though not likely the kind they were hoping to hear.

“SkyGreece has announced it is temporarily ceasing operations,” a tweet sent by Toronto Pearson International Airport Thursday night said.
“SkyGreece passengers are advised to contact (the) airline.”
A release issued by the airline Thursday confirms the airport's tweet.
“SkyGreece management regrets to announce that it must temporarily cease all operations,” the release reads.

The update comes after the airline cancelled flights to and from Pearson Wednesday and Thursday.
“SkyGreece Airlines would like to apologize to all of its passengers who have been affected as a result of the company’s current operational crisis,” the statement adds.

“The founders, managers and employees of SkyGreece care deeply about their passengers and have been working around the clock to resolve the problem.”

The problem, according to the release, stems from ‘financial setbacks as a result of the Greek economic crisis.’

Technical issues have led to the multi-day, system-wide delays that are now being experienced, the company said.

The company recommends passengers contact their travel agents to make alternate arrangements.
These latest cancellations come after a flight departing from Pearson was delayed for four days last week.

As a result, angry travellers have taken to social media to air their grievances about the recent issues with the fledgling airline, which began operating in 2014.

A Facebook group called “SkyGreece Troubles” has surfaced online, with dozens of complaints from SkyGreece customers.

As of Thursday night, SkyGreece had not responded to CP24’s request for comment. The company's Twitter and Facebook accounts have also been taken down.

Aris Sideratos, the owner of travel agency SkyWay Tours Ltd., said the last two days have been "very hectic" for some of his clients.

“We have absolutely no clue of what’s going to happen to all the passengers," he told CP24 earlier Thursday.

Sideratos said he was apprehensive about booking with the airline given how new they are to the industry.

"I’ve been in this business a long time and it is very difficult to operate an airline with one aircraft," he said.

"We were skeptical from the beginning but on the other hand if somebody, a customer, walks into your office and wants to fly with SkyGreece because the prices were very, very affordable compared to other airlines, we have to sell them. We are travel agents and we sell all the airlines."